santam

4/5

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Top Rating Results

Nathan

Always a pleasure

Its always a pleasure speaking to a Santam Employee in the client service department and Claims department. Always ready to help, always bubbly and Passionate about what they do.

5/5

5/5

5/5

5/5

 

 

Santam Insurance Reviews 4/5

Santam is known as the leading general insurance company in South Africa with the biggest market share of 22%. Santam provides a range of diverse products in the general insurance space and work internationally through 2700 intermediaries and direct channels around the world. Santam provides insurance for over 1 million clients from individual clients to commercial and specialist business owners and their companies.

 

Santam makes a promise shown in their slogan, “Insurance good and proper”, here they want to emphasize responsibility and ethics within the insurance space. Within Santam’s personal cover they offer car insurance, household insurance, building insurance, watercraft insurance and SOS cover.

 

Santam’s car insurance: Santam guarantees that’s you will be paid out of your vehcle is stolen or written off. Santam offers comprehensive car insurance, third-party car insurance and theft and fire car insurance. Samtam also believes that their benefits in the insurance industry are:

  • Santam removes uncertainty around what to expect when it comes to writing off your car and what will be paid out
  • Samtam removes potential consumer to business conflict
  • Santam also expedites the whole claims process

 

With Santam’s comprehensive car insurance product you will get the following benefits:

  • Option of replacing your car after loss or theft with a new or similar car
  • The ability to insure your car for a certain defines amount
  • Santam covers replacement costs for locks, remote controls and keys.

 

Reviews

Nathan

Always a pleasure

Its always a pleasure speaking to a Santam Employee in the client service department and Claims department. Always ready to help, always bubbly and Passionate about what they do.

5/5

5/5

5/5

5/5

Onele

Outstanding employee

I would like to extend my utmost gratitude to Tshepo Modiba at Claims for his commitment to santam customers, he was very efficient with our claim and took our concerns to heart and he cares about his company as if it's his own I hope he gets a big fat bonus or increase because he deserves it and a bells

5/5

5/5

5/5

5/5

Nahal

Santam cards for claims

Really impressed with the system Santam adopted to provide a card for claim payouts. it is easy and effective, love the independence it provides to make my own choices and manage my purchases. Well done!

5/5

5/5

5/5

5/5

Kadeem

My mother and family are with Santam. They have been so amazing and everyone speaks highly of them.

The fact that everyone raves about how great they are

5/5

5/5

5/5

5/5

Tammy

efficient.

Claims get paid out timeously

5/5

5/5

5/5

5/5

Shaadom

Wonderful turn around with claims

I registered my cellphone claim with Santam last week and their service was excellent, from their staff members to the their efficiency. big thank you to Jermain Phillips in the claims department. Keep up the great work.

5/5

5/5

5/5

5/5

Meags

I have never had problems with them, they give great customer service and claiming is handled well

When I got in an accident, my claim was effortless, the staff where friendly and they gave me the option of getting my car fixed at a workshop near me.

4.7/5

5/5

4/5

5/5

Sandy

Always prompt.

Friendly and efficient.

4.7/5

5/5

4/5

5/5

Nayia

COMPLIMENT TO SANTAM

I wish to extend gratitude to Santam Car Insurance for the way they handled my claim when I had an accident. Especial thanks to Mduduzi Mabota my claims handler, who went out of his way to re-assure me that everything will be sorted and I need not worry. We need more people like him, when faced with a difficulty, they re-assure you that you are in good hands and make your life a lot easier after being met in an accident. Great service from you Mduduzi and I thank you for going the extra mile for me. Wishing you nothing but success in your future. To Santam Car Insurance, thank you so much.

4.3/5

5/5

3/5

5/5

Gregory

Great Customer Service

Yet best by far, love my insurance company','Great customer service, and always willing to help

4/5

5/5

3/5

4/5

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