Car Insurance

Santam Reviews

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Rating score

Based on 10 ratings

8.1

Score breakdown

  • Affordability Of Premium
    8.0
  • Customer Service
    8.2
  • Likelihood To Recommend
    8.2

LORRAINE / 03-09-2019, 14:56

+1 -0

9.3 "8 + "

  • +Great customer service
  • -None

A.M.Toerien / 04-08-2019, 08:26

+1 -0

10.0 "Santam is one of the oldest and most trusted Ins. companies in SA."

  • +I have never had to deal with them directly, go through my broker who is a real fighter for all clients. My claim gets paid out within a few days. So I would say customer service is very good. Being a pensioner I get concessions
  • -Have not had any bad experiences to date, not that I can recall after more than 20 yrs with them.

Moira Moore / 18-05-2019, 08:03

+0 -0

2.0 "They will drop you when you need them"

  • +After 8 years of.being insured with them they found a loop hole to not pay us - no pros, only cons
  • -Our vehicle, household and home was insured with them for 8yrs - got broken into and valuables stolen - they found a loophole to not pay a cent.

Petrus / 16-01-2019, 09:44

+0 -0

4.0 "None"

  • +My bakkie was stolen on the 4th of August the claim was finalized but it's a month i'm still waiting for payout
  • -Worst

Tykenjon / 23-07-2018, 19:22

+1 -0

10.0 "Always a pleasure!"

  • +Its always a pleasure speaking to a Santam Employee in the client service department and Claims department. Always ready to help, always bubbly and Passionate about what they do.
  • -