Car Insurance

Sanlam Reviews

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Rating score

Based on 6 ratings

8.9

Score breakdown

  • Affordability Of Premium
    9.0
  • Customer Service
    9.3
  • Likelihood To Recommend
    8.3

Zino Adams / 23-07-2018, 18:58

+0 -0

9.3 "Advisor always ready to see me when I need help understanding where my money is being invested and gives feedback on any of my queries is sound time"

  • +Great customer service
  • -When my advisor left, I was left in not knowing about it for a while.

Mariza Benrkia / 23-07-2018, 18:57

+0 -0

8.7 "I enjoyed how the consultant took his time explaining how important it is to take out a education policy."

  • +Very patient and well knowledged.
  • -They provided me with different types of policies which I would afford. I could think about it for a few days on making my decision.

Leatitia du Toit / 23-07-2018, 18:55

+0 -0

6.7 "My vehicle was in an accident. Breakdown took it away. I claimed within 24r hours. Waited 5 weeks for claim to be finalised."

  • +The call centre was actually very helpful and sympathetic.
  • -The outsourced assessor took his time on this. It was an older model and repair would cost more than the value of the car. Then he had to outsource parts. I sent emails, called a few times. And then lodged a complaint at the call centre. Things sped up after that. The car was a write off.

Anitha Maharaj / 23-07-2018, 18:06

+0 -0

10.0 "Sanlam has been our service provider of choice for the last 35years..."

  • +No bullshitting when it comes,to l
    Payouts...quick n efficient processing
  • -No bad experience....personally we have enjoyed a,very cordial relationship

YANGA / 23-07-2018, 18:02

+0 -0

10.0 "This an old and surviving company, as it was my first time working decided to choose Sanlam as i trust them because i grew up even in my family was a priority. i also love their offers they affordable"

  • +Excellent customer service and also they do follow ups
  • -did not receive hard copy of my contract.