Car Insurance

Dial Direct Reviews

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Rating score

Based on 3 ratings


Score breakdown

  • Affordability Of Premium
  • Customer Service
  • Likelihood To Recommend

Mandy M / 23-07-2018, 19:35

+0 -0

10.0 "Awesome Service From Dialdirect"

  • +I was very impressed with the service l got from Dial Direct after l accidentally locked my car keys into my car. Everything including my phone was in the bag, in the car..l called them and l can't remember the name of the lady l spoke to but she first asked me if l was okay and safe..that meant a great deal to me! She then organised a locksmith and she called me back in 5 to 10 min intervals to check the progress. The locksmith arrived about 30 mins later to unlock my car. The lady phoned back to check if l was sorted. I felt taken care of..thumps up to you guys!!!
  • -
  • RThank you for your positive review.

    We are delighted to receive feedback of this nature and will definitely share your compliment with all involved.

    Enjoy the rest of your day!

    The Dialdirect Team

Mfundo / 23-07-2018, 19:02

+0 -0

10.0 "Quickly responses phone call, and friendly consultants "

  • +Monthly cashback insurance, quick phones responses. The premium is low and also the excess is very low in case of accident.
  • -The app most of the time don't record trips, this make not to get monthly cashback.

Vuyolwethu Mlondleni / 23-07-2018, 18:05

+0 -0

10.0 "I had a household insurance with the provider and a very cheap cost. And with all my claims they had delivered accordingly. I then moved addresses and they could only cover for water and fire. "

  • +Great response to claims and turnaround time
  • -could not cover certain areas.