OldMutual

3.7/5

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Top Rating Results

Pkeni

Excellent

Home visits by consultant Excellent cover Excellent explanation of cover Quick and easy process

5/5

5/5

5/5

5/5

 

 

Old Mutual Insurance Reviews 3.7/5

The Old Mutual Group was established in Cape Town in 1845 and it was South Africa’s first life insurance company offering great financial security in very uncertain financial times.

 

Old Mutual states that their purpose is to help their consumers thrive and enable them to achieve their financial goals. Old Mutual employs over 30 000 people and operates in 14 countries world-wide across 2 regions.

  • Africa (South Africa, Namibia, Botswana, Zimbabwe, Kenya, Malawi, Tanzania, Nigeria, Ghana, Uganda, Rwanda, South Sudan and Eswatini)
  • Asia (China)

Old Mutual is the oldest insurance company in South Africa offering car insurance, life insurance, funeral insurance and disability cover and more. Old Mutual insure started over 180 years ago as one of the leading Southern African short-term insurance providers. Old Mutual offers a wide range of insurance products

OLD MUTUAL INSURE ASSIST

For access to:
  • 24/7 Emergency services on road or at home including medical emergencies
  • Windscreen claims
  • Tools and services
  • And more…

Reviews

Pkeni

Excellent

Home visits by consultant Excellent cover Excellent explanation of cover Quick and easy process

5/5

5/5

5/5

5/5

Gavin Lambert

Exceptional claims service

I've had an amazing experience dealing with your claims department. The service is professional, clear and swift! #SupportLocal

5/5

5/5

5/5

5/5

Connor

Excellent

The customer service.. assistance and just everything they've done for me

4.7/5

5/5

4/5

5/5

Ava

I personally think Old Mutual is the best

I have an investment policy with them and I have no complaints....their sense of urgency is no1

4.7/5

5/5

4/5

5/5

Charles

Excellent Service

Awesome Customer Service

4.3/5

5/5

4/5

4/5

Luna

The best ever car insurance

Outstanding customer service, consultants always polite

4.3/5

5/5

4/5

4/5

Aiden

Old mutual is a good company

The only thing is advertising. They dont advertise anymore. In terms of the products I think it's not the best because of their annual increase in their pricing.

4/5

4/5

3/5

5/5

Roxanne K

complement of good service

Soon after I had submitted my complaint against old mutual insure , a response was received from Given Monyahi who attended to my complaint on a very professional manner .he was abke to resolve my complaint in less than an hour . Old Mutual Insure should really keep and reward employees like Given Monyahi

3/5

3/5

3/5

3/5

Franco

Old Mutual NO CUSTOMER SERVICE!!!!!

Still waiting for feedback from their complaints department, since February absolutely no positive feedback or a call to rectify the incorrectly removal of my wife's benefit!! This is sooooo bad service!! I want all money's paid to them since 2009 to go to the competitors!!!

1/5

1/5

1/5

1/5

Riaan

Beyond Shocking

I have never experienced such ridiculous service. I logged a claim in December 2020 for a motor vehicle - no feedback, nothing - each time we have to call them. we are now in February and still my car is not fixed. Never again

1/5

1/5

1/5

1/5

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