Tag: insurance claims complaints

The Top 9 Reasons Car Insurance Claims Get Rejected

 Most of us don’t know that if our tyres are too worn or we missed a premium payment for longer than 15 days and we are in an accident, our car insurance provider doesn’t have to pay our claims and they most likely won’t. According to the annual ombudsman’s report, the Ombud resolved 9,474 complaints out of 9,779 formal complaints lodged in the review period, recovering a total of R87.2 million for consumers! Even if you […]

best and worst insurance

UPDATED: Best & Worst Insurance Companies of 2019 in SA

Which Insurers Received The Most Complaints? The Ombudsman reported that Absa Insurance is the most complained about insurer of 2018, 2nd year running now. Absa Insurance made up 9% of complaints within the total insurance industry with 800 complaints being put forward to the Ombudsman. Despite a large number of complaints received, the ombud found 18% of all Absa Insurance claims in favour of the customer. The table below illustrates the worst South African insurers of […]