discovery-Insure

3.3/5

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Top Rating Results

Lames

Great help on getting my insurance back on track.

Although I was not happy initially with the communication surrounding my failed payment to discovery insure i am pleased to say that Mr. Shafick Allow from discovery Insure really helped me.

Person Responsible: Shafick Allow
Department: Retentions

Thank you for dealing with me as a very upset customer and helping me out.

5/5

5/5

5/5

5/5

 

 

Discovery Insure Reviews 3.3/5

Discovery Insure describes themselves as the market-leading car insurance and home insurance provider that offers highly competitive rates. Discovery is innovative when it comes to offering unique car insurance products and services that have convenient service features with the option to join Vitality Drive. Discovery’s Vitality Drive is a behavior program that rewards insurance holders good driving habits.

 

Discovery believes in a shared value insurance company with the purpose and ambition to achieve through pioneering business models and incentivizing people to be healthier and live better lives. Discovery is trying to encourage the community to create a healthy society to live stronger and longer. Their unique approach has had global success with new business growth and an impressive increase in operating profit and earnings.

 

Some benefits of using comprehensive car insurance with Discovery: (on certain packages only)

PAY NO EXCESS (in certain events only)

EXCESS FLEXIBILITY

CAR HIRE OR UBER

EMERGENCY ROADSIDE ASSISTANCE, INCLUDING DIRECTIONASSIST AND TRIPMONITOR

TOWING AND STORAGE

RECOVERING KEYS, LOCKS AND REMOTE CONTROLS

TRAUMA SUPPORT

PERSONAL LIABILITY COVER

Reviews

Lames

Great help on getting my insurance back on track.

Although I was not happy initially with the communication surrounding my failed payment to discovery insure i am pleased to say that Mr. Shafick Allow from discovery Insure really helped me.

Person Responsible: Shafick Allow
Department: Retentions

Thank you for dealing with me as a very upset customer and helping me out.

5/5

5/5

5/5

5/5

Penny J

So easy to claim

My handbag was stolen and I claimed for replacement car keys. Discovery Insure agent Cheslyn Hayman was swift, super efficient and very pleasant to deal with. Thank you!

5/5

5/5

5/5

5/5

Chale Witman

Fantastic Service

Friendly, fast and brilliant assistance from Moses Malinga. He helped me within minutes, after first ensuring I was okay and did not need medical assistance. It was a pleasure working with him today.

5/5

5/5

5/5

5/5

Romi

Thanks Discovery

I have always had good service from Discovery when I log a claim and I always get a call back to find out if I have been assisted. The agent is always helpful and friendly.

5/5

5/5

5/5

5/5

Malcom

Great service!

Great service from Shafick! Thanks for the help and quick response time.

5/5

5/5

5/5

5/5

Dan F

Discovery is the Best

TAKING MEDICAL AID WITH DISCOVERY HEALTH IS AMAZING THE WHOLE PACKAGE IS THERE

4/5

4/5

4/5

4/5

Luke K

Never had issues

Easy to submit . Just one email ......

3.3/5

4/5

2/5

4/5

Judy

Has been excellent

How quickly they set things up and the professional manner in which things are dealt with.','Waiting for the process to start. From time of enquiry to the time of first contact took quite some time.

3/5

3/5

3/5

3/5

Jacob De Beer

Refund not being paid

I've cancelled my insurance with Discovery, they wrongfully continued with my debit order on 02/03/2020. I've contacted the complaint department of them and they replied on 03/03/2020 that my refund will be made in 5-7 working days. It is now 25/03/2020 and I still haven't received my refund! Both me and my previous broker e-mailed the complaint department again to find out what's happening, but NO response! Pathetic!!!!

1/5

1/5

1/5

1/5

Princess

Overpriced medical aid rates

Overpriced medical aid rates

1/5

1/5

1/5

1/5

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