Affordability Of Premium
Likelihood To Recommend
April 14, 2020
If ever there's full deserved, it should go to the AA. I've been a member for many years, and won't cancel this service. On every occasion I've had reason to use them, and believe me, it was many a time, due to a Friday made vehicle I owned, their service was always prompt, drivers (and many in my case as I said, were always courteous and smiled. Follow up calls were also done promptly.Wish there were more companies like this in good ol RSA! #SupportLocal
Likelihood To Recommend 5/5
Affordability Of Premium 5/5
Customer Service 5/5
Amazing and great service from the time I called the Supervisor, to the tow truck driver Emmanuel Bodibe. Keep up the good work AA..
Likelihood To Recommend 4/5
Affordability Of Premium 4/5
Customer Service 4/5
Roadside assistance or Roadside stranded
Roadside assistance is up to ****. 5 th time I am stranded. And it takes them more than 40 min to call me back
Customer Service 1/5
Affordability Of Premium 2/5
Likelihood To Recommend 1/5
They don’t give their recovery vehicles JUMP CABLES!!!!!
Called them to tell I have a dead battery and to bring jump cables. Arrived quickly but they don’t get supplied with jump cables? Really? They could not start my Landy Defender. What am I paying for?